Get the most out of AI Help

Look for the AI Help widget in the bottom right corner of any iplicit screen. It's built to help with day-to-day questions about using iplicit, no ticket required.

Choose the right mode first:

• Using iplicit – for general day-to-day queries
• Developers & API – for technical or integration questions

Ask it a question:

• Navigation, e.g. "Where can I find expenses?"
• How-to questions, e.g. "How do I raise a sales invoice?"
• Deeper how-does-this-work queries

What it can't do:

• It can't see your screen or screenshots so describe what you're looking at
• It can't look up specific records or transactions for you, e.g. it won't find "PIN12345". 

Or browse instead of asking:
 Under Popular Topics, Getting Started, Basic Functionality and Advanced Functionality link to short training videos. Select Show more categories to browse some of the knowledge base article library.

Tips for better chat answers:

• Write in full, clear sentences rather than short fragments
• Include as much relevant detail as you can
• Ask AI Help before raising a ticket, if it can't answer, it'll redirect you to the right place.

Don't see the widget? Click the ? icon top right and select Show AI Help.

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