Welcome to the Customer Forum

A place for iplicit customers to learn from each other. Share how you do things, and ask other customers how they do theirs.

Post a topic

What to post here

Customer to customer discussion, for example:

  • How you use reporting
  • Which enquiry you use for a particular task
  • The templates you rely on
  • How you set up workflows, such as routing

Need us to look into something?

Please don't post it here. Errors, things not working and questions about your own account need our team to investigate, so log a ticket or contact your Customer Success Manager.

Log a ticket

Before you post

  • Search first, it may already be answered
  • Keep it general: no financial data or account numbers
  • Look for the Answered label on resolved questions

Where to post: Announcements for news from iplicit. Q&A sections for questions and answers by topic. Each section has its own welcome post.

Customer Forum