UI feedback, and what we've done with it

Posted 5 days ago by Gabrielle Day

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Gabrielle Day
Gabrielle Day Admin

Since we launched the new interface, you’ve shared a lot of feedback with us. This section shows what we heard and what we’re doing about it.

Each post covers one piece of feedback, or a few closely related ones, in two parts:

  • What you told us: the feedback customers shared with us
  • What we’re doing: what we’ve done, or what’s planned and when

The status on each post shows where things stand:

  • Planned: this change is scheduled for a future update
  • In Progress: we’re working on it now
  • Implemented: the change is live
  • Deferred: this is on our list and we’re looking at options. We can’t promise a change yet, but we’ll update the post when we know more
  • Not Taken: we’ve looked at this and it’s working as designed. The post explains how it works and why

Here’s how to get involved:

  • Reply to a post to share your own experience
  • Follow a post to hear when we update it, for example when a fix is released
  • Follow this section to hear about new posts as soon as they’re added

We add new posts every week. You can reply to any post, but to share new feedback, please submit a ticket to our support team. We’ll pass it to our product team, and once they’ve reviewed it, we’ll add it here and let you know.

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