Bank

Bank Account

• How to set up a new bank account
• A bank name is missing from the list how do I add it?
• How to unlock a payment method?

Bank Reconciliation

• Why can’t I create a bank rec for my new bank account?
• Why are my bank reconciliation dates wrong or appearing incorrectly?
• Why can’t I see all my transactions for this month?
• Why does the summary of unmatched cash book items show a negative balance, even though there are no unmatched items listed on the reconciliation?
• Does the closing balance per bank equal the closing balance on my bank statement?

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Bank Feeds

• How do I connect my Bank Feeds?
• Why has my bank feed stopped pulling through transactions?
• Why are transactions appearing on bank feed, but nothing is present within the bank statement?
• How do I refresh bank feeds?
• Why can I not re-connect my bank feeds?

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Bank Charges

• How do I set up charges?

Bank Transfers

• How do I correct a bank transfer?
• Why do bank transfer amounts differ from direct currency conversions in iplicit?
• How do I fix a bank transfer error where I have an FX imbalance?
• Why isn't a bank account available for transfers?

Payment Services

• iplicitPay
• How do I check what bank export file iplicit will create after processing a bulk payment?
• What are allocations and how to manage them?
• How do I reverse/abandon an incorrect Bulk payment?
• Why am I getting a "divide by zero error"?

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