Hi, how can we help you?

Recent articles

• How do I resolve a stuck iplicitPay payment after cancelling it at the bank?

  This article covers what to do when you have cancelled an iplicitPay payment at your bank but it is still showing as...

• Why can't I select customers or suppliers without bank details in a bulk receipt or bulk payment?

  This article covers bulk receipts and bulk payments, and what to do if iplicit will not let you select a customer or...

• Why does a supplier on hold or stop still appear in Bulk Payment?

  This article covers why suppliers on hold or stop still appear in the Bulk Payment screen within the Purchase Ledger...

• How do I select the correct bank account when processing a Bulk Payment for a supplier with multiple accounts?

  This article covers selecting the correct bank account for a supplier that has more than one bank account saved, whe...

• Why am I getting a "divide by zero error"?

  This article covers the 'Divide by zero error encountered' message on a bulk payment. It appears when a supp...

• How do I reverse/abandon an incorrect Bulk payment?

  This article covers correcting an incorrect bulk payment. A bulk payment can't be reversed directly, but it can ...