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Recent articles

• How are scans counted in AP Automation?

  This article explains how AP Automation counts scans towards your licence – what many customers call scan credits or...

• How to reduce and investigate high scan usage in AP Automation?

  This article explains how to keep AP Automation scan usage under control and how to investigate scan usage that is h...

• Why do I see multiple remittances from other bulk payments when I am trying to send one remittance advice out?

  This article covers seeing previously sent remittances flagged in the 'Preview communications' window while ...

• Which dashboards are available in iplicit, and how do I change or request one?

  iplicit comes with a set of pre-built dashboards covering areas such as expenses, credit control and revenue. This a...

• How to assign workflow substitutes to a user?

  This article covers how an administrator assigns approved workflow substitutes to a user account. Once configured, t...

• How do I fix the MTD VAT submission error 'The client and/or agent is not authorised'?

  This article covers the Making Tax Digital (MTD) VAT submission error 'The client and/or agent is not authori...