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Using the Customer Support Portal
- Navigating & using the portal
  - Customer Support Portal: Overview and Features
  - How to use the iplicit Customer Support Portal
Getting Started
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General Ledger
- GL Reconciliation
  - What is the purpose of the opening and closing balances on GL Reconciliation?
  - Why are the Period/Date options greyed out on a new GL Reconciliation?
- GL Postings
  - How do I view the General Ledger postings of my Purchase invoice?
  - What usage tick boxes do I need to tick for debtors control account default?
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  - How to set up a new Legal entity
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Bank
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  - How to set up a new bank account
  - A bank name is missing from the list how do I add it?
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  - How do I set up charges?
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  - GoCardless: Instant Bank Pay & Direct Debit
  - How do I fix "divide by zero error" when saving a bulk payment?
- Receipt Services
  - How do I post a receipt received into the bank of one Legal Entity and allocate it to an invoice raised in a different Legal Entity?
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- Budget Set up & Management
- Budget Imports
  - Resolving the “Incorrect Syntax Near the Keyword 'FROM'" Error During Budget Import
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  - How can I assign someone to approve my documents while I'm on holiday/leave?
  - How to disable workflow substitution
Purchases
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- Credit Notes
  - Can I allocate a Purchase Credit Note to a Purchase Order?
  - How do I enable prepayments on a document?
- Invoices
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Sales
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  - How do I write off a sales order?
- Automations
- Credit Notes
  - Can I create a Sales Credit Note template?
- Customers
  - Is it possible to merge two customer accounts together as one is a duplicate?
- Deferred Income
  - How do I amend deferred income on a Sale Invoice?
Intercompany
- Intercompany Functions
  - Can I review the intercompany balances between Legal entities?
Asset
- Fixed Assets Managment
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- Project Set Up
  - Why is my new project not available on documents?
Import & Export
- Importing
  - How do I resolve an Auto Reversing Journal import doc_date error?
Stock
- Stock tracking
  - How can I track stock without creating hundreds of locations?
  - Why is Stock Not Updating After Document Entry?
- Integrations and Partnerships
  - Cin7 Core Connector
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HR Functions
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  - I am having difficulties with excel working, what can I do?

Can I unpost a document that is included within a previous VAT return?

Modified on: Tue, 23 Dec, 2025 at 4:46 PM

No, once a document has been included in a submitted VAT return, it cannot be unposted in iplicit. This is to maintain the integrity of your VAT reporting and ensure compliance with HMRC regulations.

If a correction is needed, the recommended approach is to:

Reverse the document and create a correcting entry in the current VAT period.
Ensure the adjustment is reflected in your next VAT return.

This method keeps your audit trail intact and ensures accurate reporting across periods.