Why does this error appear in a bulk payment?

This error typically appears when a supplier has both a debit and a credit of the same value, resulting in a net balance of £0.00 to pay.


The system still identifies the supplier as part of the bulk payment, even though there is no amount being paid out. This causes the bulk payment to flag an issue, as zero‑value payments cannot be processed.




Once the zero‑balance supplier has been removed, the bulk payment should process as expected. This can also occur when allocating a credit note at the same time as making a payment that takes the outstanding to equal to or less than a net balance of zero.