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​To move a customer receipt from one customer account to another, the receipt would need to be amended on the original document. This can be done by unposting the receipt, updating the customer account, and then reposting it.


If unposting is not possible because the receipt has already been included in a bank reconciliation or VAT return, then the recommended approach is to:

- Reverse the original receipts,
- Copy them,
- Amend the customer account on the copied version, and
- Repost the corrected receipt.


This ensures the audit trail remains intact while allowing the receipts to be correctly allocated