Getting Started
- General information
- API set up & troubleshoot
- Data Backup and Recovery
- Cybersecurity and Incident Response
- Vendor and Third Party Management
  - Does the company use third-party IT services? If so, how are they monitored?
  - Are third party agreements reviewed regularly?
- Communication/Emails in iplicit
  - Why are my emails failing to send?
Bank
Year End
Budgets
- Budget FAQs
  - How do I create/renew budgets for new financial year?
  - How to Correct Budget Period Issues When Copying and Creating Forecasts?
Workflows
- Workflows set up and management
- Workflow Substitutions
  - How can I assign someone to approve my documents while I'm on holiday/leave?
Purchase
- Purchase orders
  - How do I write off a purchase order?
- Credit Notes
  - Can I allocate a Purchase Credit Note to a Purchase Order?
- Invoices
  - Can I delete the text from the ‘Their ref’ box after posting a sale invoice?
  - How to change the posting attribute on a document?
Sale
- Sales Orders
  - How do I write off a sales order?
- Automations
  - How to set up deferred income (or prepayments)
Access permissions & user roles
- User management
  - How do I remove/delete a user?
- User access
Assets
- Fixed Assets FAQs
General Ledger
- GL FAQs
  - What is the purpose of the opening and closing balances on GL Reconciliation?
Training Videos

Sales Ledger Process

Modified on: Mon, 16 Jun, 2025 at 10:14 AM

This video covers: creating a sales order, converting it to a dispatch note, converting it to a sales invoice and related options such as reversing it, corrections, credit note, amending and more.