Why are transactions appearing on bank feed, but nothing is present within the bank statement?

If all of the transactions are showing within the bank feed screen but not within your bank statement, you should be able to determine which transaction by the colour of the detail lines on the bank feed screen.

Any transactions that are populated on the statement will be highlighted green, and transactions that are missing will be in grey.

The transactions will appear within the bank statements once the ‘populate bank statements’ has been processed.

This either be done manually or it will automatically be completed with your scheduler.

If you do not have the scheduler set up to automatically populate your bank statements, you can follow the user guide to set this up by clicking here. There is also some useful information relating to bank feeds within this guide that might be beneficial to you.