Allocations are conducted within both Supplier and Customer contact accounts, with the goal of matching documents to verify the accuracy of the account balance. This process entails aligning invoices with payments or receipts, in addition to credit notes. Allocations directly influence inquiries related to aged debtors and creditors.

 

To review and correct balances on a customer or supplier contact account, follow these steps:

 

  1. Access the relevant Customer or Supplier account and click on the Document tab.

 

 

 

  1. In the document tab, you have the ability to view all documents, whether they are matched (allocated) or not. The options available are Outstanding only, Include Draft, or Include Closed.

 

 

  1. At the bottom of the tab, it displays the Debit & Credit balances, along with the Outstanding Totals.

 

 

  1. Additionally, it indicates which transactions remain outstanding.

 

 

  1. You can initiate a payment from an Invoice transaction by clicking within the invoice and selecting the Pay button, manually creating a payment, or utilising bulk payments. The same process applies to receipts.