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How do I address an asset that will not submit when the error is String or binary data would be truncated?

Modified on: Fri, 9 Jan, 2026 at 12:46 PM

Why will an asset not submit?

If an asset created from an invoice fails to submit and an error appears in the event log, this is typically caused by the asset description exceeding the maximum character limit allowed by the system.

How can this issue be resolved?

To resolve the issue, follow the steps below:

Open the Assets module.
Locate and open the affected asset.
Click Edit.
Reduce the length of the Description field.
Submit the asset again.

Once the description has been shortened and the asset resubmitted, it should submit successfully without triggering the error.