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Using the Customer Support Portal
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  - How do I enable prepayments on a document?
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- Prepayments
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How can I see the released value of Prepayment invoices?

Modified on: Wed, 14 Jan, 2026 at 4:13 PM

The released value of prepayment invoices can be viewed from the Enquiry 'Prepayment invoices'.

To view this enquiry, navigate to Analytics > Enquiries then enter Prepayment in the Enquiry search field, this will show the Prepayment invoices enquiry as shown below:

A screenshot of a computer

AI-generated content may be incorrect.

Double click on the enquiry to open it.

Use the filters to narrow the search criteria, or click the refresh button to view the prepayment information, as demonstrated in the example below.

This report will show the invoice details along with the breakdown as follows:

Net - Net total of invoice

Recognised - Prepayment amount already released

Remaining - Prepayment amount not yet released

A screenshot of a computer

AI-generated content may be incorrect.

If required, this enquiry can be exported to excel, by clicking on the Cog icon and then the Excel icon as highlighted below: