How are security incidents identified and responded to?

This article covers how iplicit detects, responds to and communicates security incidents that may affect customer data.

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iplicit continuously monitors its infrastructure for anomalies or signs of a breach. When an irregularity is detected, iplicit's incident response team is alerted immediately. The team evaluates the incident, isolates affected systems to prevent further intrusion or data loss, and begins resolution.

If a security incident results in a personal data breach, iplicit will notify affected customers without undue delay, and in any event within 24 to 48 hours, setting out the nature of the breach, its likely consequences and the steps taken to address it.

After an incident is resolved, iplicit conducts a review to determine the root cause and refine its preventive measures, and recovery protocols are designed to restore system integrity and minimise downtime and operational disruption.