Goods received notes (GRNs) cannot process negative quantities - goods cannot be received in negative amounts. If a purchase order contains negative lines, those lines remain unmatched and the purchase order stays incomplete.
How matching handles negative values
How iplicit treats negative values depends on your document matching method:
- Matching by quantity - negative amounts can be submitted and matched.
- Matching by amount - negative values cannot be matched. This is a current system limitation and applies to all document types.
Check your matching method in the purchase order settings to confirm which applies to your configuration.
Resolution
If your documents are matched by amount:
- Open the affected purchase order
- Remove the negative lines
- Save the purchase order
- Re-run the matching process. The remaining lines will match as expected.
If your documents are matched by quantity, no action is needed - negative values will match normally.
Related articles
- How to create a purchase order
- How to process a goods received note
- How does document matching work in iplicit?
Customer search terms
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