Can I cancel a scheduled iplicitPay payment?

This article applies to payments set up through iplicitPay, the open banking payment service inside iplicit. Whether you can cancel an iplicitPay payment depends on whether it was set up to send immediately or scheduled for a future date.

Can I cancel an iplicitPay payment sent immediately?

No. iplicitPay payments sent immediately cannot be cancelled once you have approved them. The payment leaves your account within minutes and cannot be recalled by iplicit or by your bank. If you have sent a payment in error, see 'Can I reverse an iplicitPay payment that has already been sent?' for what to do next.

Can I cancel a scheduled iplicitPay payment?

Yes, but the cancellation must happen in your online banking, not in iplicit. Scheduled iplicitPay payments are held by your bank until the scheduled date, which means your bank controls the cancellation. iplicit cannot cancel a scheduled payment on your behalf.

How to cancel a scheduled iplicitPay payment

The steps to cancel a scheduled payment depend on which bank you use. Each bank's online banking system handles scheduled payments differently:

1. Log in to your online banking
2. Find the scheduled or pending payment. This is usually under a section called 'Scheduled payments', 'Pending payments', 'Future dated payments', or similar
3. Cancel the payment from within your banking app or web portal

For step-by-step instructions for your specific bank, see 'Which banks are compatible with iplicitPay, and what are the payment limits?'. The bank compatibility article includes cancellation steps for each supported bank, including Barclays Business, HSBC Business, Lloyds Business, NatWest Business, NatWest Bankline, and others.

What if my bank is not listed or I cannot find the scheduled payment?

Contact your bank directly. Some banks require you to call them to cancel a scheduled payment rather than allowing self-service cancellation in the app.