This article explains why you cannot post directly to a control account in the General Ledger in iplicit, and what to do if you need to correct a balance on one.
Why you cannot post directly to a control account in the General Ledger
Control accounts in iplicit – such as the debtors control or creditors control – are not available for direct posting. These accounts are updated automatically as part of the double entry when transactions are processed through the Sales Ledger, Purchase Ledger, or other modules that use them as default accounts.
This design protects the integrity of the control account balance. Every entry on a control account in iplicit is driven by a corresponding transaction, ensuring the balance always reconciles back to the underlying ledger.
What to do if a control account balance needs correcting
If you identify a discrepancy or need to make a correction to a control account balance in iplicit, do not attempt to work around the restriction. Contact iplicit support with the following details:
- The control account affected and the legal entity it sits within
- The nature of the discrepancy – what the balance is and what you believe it should be
- Any supporting transaction references, such as invoice or journal numbers.
The support team will advise on the correct approach to resolve the balance. This may involve reversing or correcting the underlying transaction rather than posting directly to the control account.
Control account balance incorrect
Control account correction
GL control balance
Nominal control account
Control correction