This article covers placing a hold or stop on a customer or supplier record in iplicit. Hold and stop are two separate restrictions with different effects, and both are applied from the same screen on the contact record.

What hold and stop mean

'Hold' allows draft documents to be created for the customer or supplier, but they cannot be posted to the ledger. 'Stop' is stricter - no documents can be created for that contact at all.

You can apply hold, stop, or both, and you can apply them independently to the customer side and the supplier side of a contact record.

Placing a hold or stop on a supplier

  1. Go to Purchases > Suppliers and open the relevant supplier record
  2. Click the three-dot menu near the top of the record
  3. Select 'Hold & Stop'
  4. In the pop-up window, tick 'Hold', 'Stop', or both under SUPPLIER
  5. Select 'Apply'

The supplier is now restricted according to the boxes ticked.


Placing a hold or stop on a customer

  1. Go to Sales > Customers and open the relevant customer record
  2. Click the three-dot menu near the top of the record
  3. Select 'Hold & Stop'
  4. In the pop-up window, tick 'Hold', 'Stop', or both under CUSTOMER
  5. Select 'Apply'

The customer is now restricted according to the boxes ticked.

What happens next

A supplier on hold or stop may still appear in screens such as Batch Payment if they have outstanding invoices — this is expected, and does not mean the restriction failed. For details on why this happens and how to remove restricted suppliers from the Batch Payment list entirely, see: How to stop a supplier from appearing in batch payments while on hold or stop.

Customer search terms

Put a supplier on hold

Put a customer on stop

Hold and stop

Stop a supplier

Block a supplier

Restrict a customer

Prevent invoices for a supplier